Air & Hydraulic Equipment, Inc. Return Policy

Time Frame

Items returned within 30 days of purchase that meet the stated return requirements are eligible for a refund.

Please note: 15% or more Re-Stock Fee May Apply.

Condition of Returns

Items must be free of evidence of human error. Damage received after shipment of an item has been received by the customer is the liability of the customer and not an acceptable reason for a return. Items must be new/unused/undamaged condition to apply for a return.

Warranty claim returns must be accompanied by original packaging. Non-warranty claim returns must be in the original non-opened factory packaging.

All Cylinders, Electrical Components and Excess Inventory items are not returnable/refundable.

Requirements

All returns must be received within 30 days of purchase and be accompanied by a receipt. Digital receipts are acceptable.

Defective items must be shown to have been defective from the factory. Damage incurred during shipment is an acceptable reason for returns. Any damage incurred after shipment as a result of human error is not an acceptable reason for a return.

Non-defective items can be returned for a refund after the item is received by the seller and verified to be in working order.

(See: additional notes as listed on all product items on our Online Store may apply)

Please note: 15% or more Re-Stock Fee May Apply.

Refund Amount

A defective item’s credit is only issued after a warranty claim has been completed. All returns that meet the above criteria are eligible for a return pending evaluation once we have received the order/item back.

Please note: 15% or more Re-Stock Fee May Apply.

Shipping/Freight charges are not refundable.